These policy notices are served by:
Business:
Jon Fuller trading as "FLEX Training"
We are responsible for your personal data (referred to as "I", "our", "us", or "we" in these policies)
Address:
56 Bourne Close, Basildon. SS15 6DG
This Website:
www.flextraining.co.uk
Contact:
For any policy questions or requests, please use the contact details on our website.
You must be at least 18 years of age to use this website (the 'age of majority' for the UK). By using this website and agreeing to this policy, you represent and warrant that you are at least 18 years of age.
This website may include links, plug-ins and applications which may re-direct you to third-party websites (E.g. Facebook, Instagram etc). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are neither responsible for their content nor their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
You cannot make, transmit or store electronic copies of this website's content without our permission. All content included on this website, is our property, and as such is protected by copyright.
These Terms Of Use, Cookie and Privacy Policies, shall be governed by English Law and subject to the exclusive jurisdiction of the courts of England and Wales.
This Internet Cookie Policy describes how we use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, and to display relevant content etc.
Some cookies will be saved for specific time periods, where others may last indefinitely. Our cookies fall into two categories:
These cookies are essential for the site to function as intended, they do not gather information about you for marketing nor track where you go on the internet. For example, for an e-commerce store, remembering the items within your basket, so you can complete the order at a later date.
These cookies store information about you, where you go on our site and how you arrived to the site. They enable us to monitor the site's performance and how people interact with it (e.g., which pages are visited). We can then use this information to make changes which we hope will improve the site.
Our site uses analytics cookies from: Google Analytics
You can manage and delete your cookies through your browser at any time. For further details, we recommend this article, which is published by the UK information commissioners office. To block cookies used by Google Analytics, Google has published the following tool.
This Privacy Policy explains how we control, process, handle and protect your personal information through our business and while you view/use this website. If you do not agree to the following policy, you should cease viewing/using this website, and or refrain from submitting your personal data to us.
We adhere to the UK General Data Protection Regulation (UK GDPR) when controlling and/or processing any personal information about you. Below, we have grouped the personal information that we may collect and described the lawful bases that we use to process this information:
Consent
For the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims.
We need to act on communications sent to us from a range of channels including the contact form on the website, email, social media, text or any other form of communication with us.
To reply to communications, keep records of your communications, and to establish, pursue or defend legal claims.
We will continue to process your information under this basis until you withdraw consent, or it is determined your consent no longer exists.
We do not share your information with third parties, unless either required by UK law or you explicitly request the information is shared.
Contract
For the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
We need to supply the goods and/or services you have purchased and to keep records of such transactions.
For the purpose of recording data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details.
We will continue to process your information under this basis until you withdraw consent, or it is determined your consent no longer exists. Under UK Law, we are required to keep your details for six years for tax accounting purposes.
We do not share your information with third parties, unless either required by UK law, or you explicitly request the information is shared.
Consent
This website notifies the user that cookies are being used and refers the user to the Internet Cookie Policy so they can take the appropriate action if required.
By using cookies we store two types of information:
(1) Strictly necessary data - essential for the website to work correctly.
(2) Analytics data - information about you and your interaction with this website.
We need to process this data for the website to function correctly. We also need to analyse your use of the website, so we can understand the website's effectiveness and how to improve it.
We analyse data about your use of the website, such as details about your browser, length of visit to pages on the website, number of page views, navigation paths etc. The source of this data is from Google's analytics system.
Strictly necessary data will be kept while you use the website's functionality, and analytics data will be kept by Google according to Google's privacy policies. To manage your cookie data, please refer to the above "Internet Cookie Policy" section.
We do not share your personal information with third parties, unless required by UK law. However, website analytical data is collected and held by third parties i.e. Google
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures for how we store, access, and manage that information. We do not publicly disclose our exact data security methods, but if you contact us through this website, we would be happy to discuss any concerns you may have.
Under data protection law, you have rights including:
You can read more about your rights in detail here. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you have any concerns about our use of your personal information, please contact us through this website and we will try to resolve your issue.
You also have the right to complain to the ICO [[https://ico.org.uk] if you feel there is a problem with the way we are handling your complaint. We handle subject access requests in accordance with the UK GDPR.